Summary
These Terms of Service govern your use of Ashgrove Watercolor School’s website and services. By accessing our content, you agree to follow these rules.
Account & Eligibility
You must be at least 16 years old, provide accurate information, and secure your credentials. You are responsible for all activities under your account.
Acceptable Use
Use our resources for lawful, educational purposes. Do not copy, redistribute, or exploit material without permission. Keep interactions respectful and non-abusive.
Payments & Refunds
Paid classes are charged in advance. Refunds are available within 7 days of purchase if less than 20% of a course is completed.
Intellectual Property
All site content, course materials, and brand assets belong to Ashgrove Watercolor School or its licensors. Limited personal-use license only.
Privacy
We process data to deliver services and improve quality. See our privacy practices within your account settings. Cookies are used for essential functionality.
Disclaimers
Services are provided “as is.” We do not guarantee uninterrupted availability or specific outcomes. Liability is limited to the amount you paid in the last 12 months.
Contact
Questions about these terms: +1 (332) 581-9407
1. Agreement to Terms
By accessing or using the Ashgrove Watercolor School website, courses, or related services, you agree to be bound by these Terms of Service and all referenced policies. If you do not agree, you must not use the Services.
1.1 Changes
We may update these Terms to reflect changes in law or our Services. Material changes will be announced on this page. Your continued use after the effective date means you accept the updated Terms.
2. Eligibility and Accounts
You must be at least 16 years old or have verifiable parental consent to create an account. You agree to provide accurate, current information and to promptly update it. You are responsible for safeguarding your credentials and any activity under your account.
2.1 Security
You must notify us promptly of any unauthorized access or suspected breach. We may suspend accounts to protect users or investigate suspicious activity.
3. Acceptable Use
You agree not to use the Services in ways that are unlawful, infringe on rights, or disrupt operations. Prohibited actions include reverse engineering, automated scraping without permission, impersonation, harassment, or uploading harmful content.
3.1 Classroom Conduct
Respectful communication is required in all classes, critiques, and community features. Hate speech, harassment, and spam are not tolerated and may result in suspension or termination.
4. Purchases, Billing, and Refunds
Fees are displayed at checkout and charged in advance. Taxes may apply based on your location. Unless specified otherwise, subscriptions renew automatically until cancelled.
4.1 Refund Window
Refunds are available within 7 days of purchase if less than 20% of a course has been consumed. For bundles or promotions, refund terms may differ and will be stated at point of sale.
5. Intellectual Property
All content, curricula, videos, texts, illustrations, and trademarks are the property of Ashgrove Watercolor School or its licensors. You receive a limited, non-transferable license for personal, non-commercial use while compliant with these Terms.
5.1 Student Work
You retain ownership of your original artwork. By submitting coursework (e.g., assignments, critiques), you grant us a non-exclusive license to display it within classes and promotional showcases with attribution, which you can revoke by written request.
6. Privacy and Data
We process personal data to deliver, secure, and improve the Services. Essential cookies are required for core features. You can manage optional cookies in the banner below. Data retention aligns with educational and legal requirements.
6.1 Safety
We implement administrative and technical safeguards. Nevertheless, no method of transmission is perfectly secure. You use the Services at your own risk.
7. Service Availability
We strive for high availability but do not guarantee uninterrupted access. Maintenance, updates, or events beyond our control may cause downtime.
7.1 Changes and Termination
We may modify, suspend, or discontinue features with or without notice. We may suspend or terminate accounts that violate these Terms or applicable law.
8. Disclaimers and Limitation of Liability
The Services are provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement. Our total liability for any claim within the past 12 months is limited to the amount you paid us for the relevant Services.
8.1 Indemnification
You agree to indemnify and hold harmless Ashgrove Watercolor School, its affiliates, and staff from claims arising from your misuse of the Services or violation of these Terms.
9. Governing Law and Disputes
These Terms are governed by the laws of your local consumer jurisdiction when mandatory or otherwise by Delaware, USA, law without regard to conflict rules. Disputes will be resolved in competent courts after good-faith negotiation.
9.1 Contact
Legal inquiries: +1 (332) 581-9407
10. How to Reach Support
For support and general questions about your account or courses, contact our help desk at the number above during business hours or within your account portal.